Privacy Policy

The following Privacy Policy has been prepared to tell you a little bit about how we at NVY Lifestyle will collect, request, handle and store your personal details.

At all times we will carefully deal with your personal and private information- we want you to feel safe and secure during your time visiting our website at www.nvylifestyle.com.au

We require all website visitors and customers to read this policy carefully before engaging with our service and making your purchase. Once you have placed your order, we assume you have read, understood and consented to the use of your information in any and all of the ways outlined below, and in any way incidental to those uses in the ordinary course of our business at NVY Lifestyle.

 

 

COLLECTION OF INFORMATION

NVY Lifestyle may request information from you at several different points during your visit to our website. Each piece of information will only be requested at the time that it is necessary to us, in order to fulfil our service to you.

You are welcome to subscribe to our NVY Lifestyle e-newsletter to receive email communications. To subscribe and be kept up to date with NVY Lifestyle, our products, sales, promotions giveaways and more, we will ask for your e-mail address. 

If you wish to make a purchase through our online store, you will be asked to share further pieces of personal information with us. This will include your full name, postal address, contact details (e-mail/phone number) and payment information. 

If you have any concerns about sharing any of the required information through our website, please email us directly at support@nvylifetyle.com.au and we will be happy to assist you further.

 

 

USE AND STORAGE OF INFORMATION

Excluding payment details, your personal information will be stored on our confidential database. Information will only ever be accessed when it becomes necessary for us to fill a business or customer service obligation, such as delivery of an order or customer inquiry.

Only authorised employees of NVY Lifestyle will access your information. All information is treated as highly confidential. We will never share your information with any third party, including for the purposes of marketing.

Any information no longer required, or which you have asked us to remove, will be permanently deleted and or otherwise destroyed.

 

 

E-NEWS SUBSCRIPTION

By subscribing to our e-newsletter, we will use your subscribed e-mail address to keep you up to date with NVY Lifestyle sales, giveaways, products, promotions, and more. 

To unsubscribe from receiving such marketing communications at any time, please use the unsubscribe function at the base of our email/s or by emailing us at support@nvylifestyle.com.au.  

As a first time subscriber-don't forget to use your one off unique 10% discount code. This 10% discount code can only be used once per subscribed email.

 

 

 

ACCESS TO INFORMATION

In accordance with the GDPR, you may request a copy of your data collected and stored on our site. Our website systems enable us to provide this information to you via email. You are always welcome to view or modify any personal details we store in our database. If you wish to obtain a record of exactly what we keep, or edit your contact details, simply contact us via support@nvylifestyle.com.au

We will never allow any third party to access your information for the purposes of editing it.

 

 

NON-PERSONAL INFORMATION

In addition to personal details, the NVY Lifestyle website may also collect non-personal or non-identifiable details about your visit to the online store.

The use of ‘cookies’ enables us to ascertain certain details about your visit including, but not limited to: location information, referring websites and navigational information. This information is completely anonymous, and no attempt is ever made to match it up with your identifiable details. 

To improve our service to our customers, the information is recorded for statistical purposes by remembering the contents of your shopping cart at NVY Lifestyle, remembering your currency, or suggesting products and services based on your past preferences or purchases.

You can disable 'cookies' in the settings of your computer, mobile phone or any other devices.

 

 

SOCIAL MEDIA

If you choose to share any information via social media, we will handle it in strict accordance with this policy.

NVY Lifestyle are not liable, and can not control the use of your information by any third party who has access to these platforms. Please use your discretion when sharing your information via social media, and preferably contact NVY Lifestyle directly to provide these relevant details.

 

NVY Lifestyle will not be responsible for any loss, damage or otherwise, that may stem directly from the sharing of personal information with us over social media.

By clicking submit, you agree to send your information to NVY Lifestyle and we may capture your personal information via tools on social media such as Facebook lead forms. This information will be used to add you to our database, which you may unsubscribe from at any time.

 

All personal information captured will be used in accordance with our Privacy Policy and Terms & Conditions. Facebook will also use it subject to their Data Policy, including to auto-fill forms for ads.

 

 

DATA OVER THE INTERNET

The Internet is a global network. Therefore, any data that you may transmit whilst accessing our website, is transmitted globally. By visiting our NVY Lifestyle website, you are impliedly authorising the global transmission of your data. We are not responsible for this transmission and are not liable for any consequences that may flow from it.

 

 

CHANGES TO PRIVACY POLICY

Occasionally NVY LIfestyle may make changes to our privacy practices or procedures. Any changes made that would have a direct impact on how we handle the personal information of our customers, will be published here and will take immediate effect from their time of publication.

Customers are responsible for remaining up to date with this policy. If you continue to use our service, it is taken as your acceptance and knowledge of any changes made, and your consent to the collection or use of your personal information in any of the additional ways, or any ways incidental to those uses.

If you have any questions about the information in our Privacy Policy, please contact us directly at support@nvylifestyle.com.au

 

 

RE-MARKETING & COOKIES

Cookies are used to deliver relevant ads to you. We collect information from you to target NVY Lifestyle banners and ads to you when you’re on other websites (known as Digital Marketing Re-targeting). We are able to do this through the Google Display Network & Facebook Pixels using advertising technologies like pixels, cookies, ad tags, web beacons, and mobile identifiers. The ads and banners you see will be based on your previous use of NVY Lifestyle (for example, your NVY LIfestyle website visit history and previous ads you've clicked on will determine the NVY Lifestyle banner ad content, which is then displayed to you on other platforms and websites across the internet.

We do this by using advertising/targeting cookies – these cookies are then used to deliver the relevant ads to you. They also limit the number of times you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.  If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Alternatively, you can opt-out of Google's use of cookies via Google's Ads Settings or opt-out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page

Further information about cookies can be found at www.aboutcookies.org.  Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take full advantage of certain functions on our NVY Lifestyle site.  

 

 

This Privacy Policy is current as of April 2020.

 

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